No Customer Service on Order status Ordered a product that apparently was out of stock, but PF never followed up on it. Called twice and left messages, as well as emailed Customer Service with no response. Finally had to go to AMEX to dispute the charge, with no product delivered. PF finally answered and refunded our money.

Genuinely impressed with Premier Formulas! Wow! I can't believe I stumbled upon such a wonderful online supplement providing company! Great prices, fantastic selection, free shipping, and amazing customer service! I have previously had trouble finding a source for harder to find/ higher integrity supplements that also offers fair prices and great service and then I discovered this hidden gem at just the right time. TRULY quality supplements that are not always easy to find (ie Metagenics, Allergy Research, Douglas Labs, Wise Women etc). Their website also provides a lot of valuable nutrition and wellness information and they have a very easy to use search engine for products. After one experience with them I added them to my Favorites Bar on my desktop:) Very impressed and excited to have found a new resource for my supplement needs!

Multiple repeat customer Multiple repeat customer. Only suggestion is to send shipping notices. Though shipping is fast, it would be nice to receive notices w. tracking number.

Good the second time My initial order was refunded as they thought my forwarder’s address in the US was a scam. That resulted in a $25 loss in foreign exchange for me in my currency. I felt that they could have contacted me to verify information instead as I had used PayPal to pay for my order. I contacted them to find out why my order was refunded. Long story short, my new order was accepted and shipped to my forwarder and that arrived quick. That order went smoothly.

I can’t say enough how much I… I can’t say enough how much I appreciated the excellent customer service I received from this company, and in particular with Bernadette Yatar, Customer Service Admin. It truly was a pleasure doing business with them. I hope to make more purchases in the future with Premier Formulas. ISR