WebstaurantStore

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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About WebstaurantStore

Shop over 340,000 products from the largest online restaurant supplier and foodservice retailer! Fulfilling millions of orders since 2004, WebstaurantStore provides the restaurant industry with commercial products to suit every need and budget. Since its inception, WebstaurantStore has sought to serve restaurants and commercial businesses by researching upcoming trends and listening to customer feedback and reviews by chefs, restaurateurs, and business owners. Offering restaurant equipment, refrigeration, disposables, janitorial products, bulk foods, and more, WebstaurantStore is your one-stop shop for wholesale supplies! Based in Lancaster, PA. WebstaurantStore is the largest online restaurant supply store servicing professionals and individual customers worldwide. Their continuous growth and expansion is made possible by warehouse locations in Georgia, Kentucky, Maryland, Oklahoma, Pennsylvania, and Nevada. WebstaurantStore’s Customer Solutions Specialists are trained on products to answer questions and give businesses the confidence needed to make an informed purchase. Whether you choose to contact via chat or by e-mail, you will be communicating with a real person whose top priority is to assist you!

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UA
GB

You can NEVER delete your account once… You can NEVER delete your account once you create one. They share your data with advertisers. They overcharge for shipping and pack things so poorly it's often mangled on arrival. Scammy AF.

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Steven Geiger
GB

Terrible customer service Terrible customer service! I inquired about an item, received a coupon via email and it doesn't work. It's been 5 days and they cannot get my order processed. I keep getting a "tomorrow" email. I am DONE!

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Tina R-Coffee
GB

First time order as a owner. This is my very first order from this store as a business owner. It was simple to look up items as well as price points were comparable to other places. The customer service rep i spoke with, handeled my questions and even helped giud me in the right direction. Thank You for being such a one stop shop. Tina R.

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Jessica
GB

EXCELLENT CUSTOMER SERVICE EXCELLENT CUSTOMER SERVICE! Every time I call, they're fantastic. Competitive prices as well. I have auto-ships set up and purchase for 4 different businesses.

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Carolyn Hourani
GB

Really awful customer service Really awful customer service. They keep cancelling our order- they say "speak to your bank." Well, I spoke to the bank and the bank has approved the transaction each time we've tried to place it. I told this to the customer service team member and was told to review the cancellation email and contact my bank. I have enough funds, the bank has approved, this makes no sense!!

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