I placed an order and have not received… I placed an order and have not received it as of yet. While I have been contacted and issued and apology for the delay, I need those booklets for and first aid clinic event on April 27 and am hoping to receive them before then.

Lillian. Spoke with Lillian on Friday 5/5 as I… Spoke with Lillian on Friday 5/5 as I couldn’t track my delivery. She was very helpful and found out the order was not in the system. Gave me an update and said package would be here Saturday afternoon. Emailed tracking info. Very nice and courteous. Package was here Saturday afternoon, works great. Thanks Tom

Absolutely amazing purchase and follow-up support Absolutely amazing purchase and follow-up support, shipping, and delivery. Norma was able to get us a pump and motor in 1 day which is crazy outstanding!

Be prepared for a very poor customer experience. I rarely write a poor review however this business and their practices and customer service are truly the worst. Please choose to give your hard earned dollars to a business that actually carries inventory; communicates with their customers, and provides support when an issue arises. @poolweb.com fails in each of these areas however the one area they are successful at is accepting your money. I strongly recommend choosing another business unless you have no other choice.

PoolWeb A++ Super fast service… & FREE shipping over $50 bucks..😎 My pool rope w/Floats(5x9)was the perfect size in length30’… …and the best thing of all, was I needed to confirm a few things and.. when I called … (..a real live HUMAN answered) NOT some robot system.. Happy Pool Customer in NorthEastern, TN Mnts.. Mr.K