Sabine Schulz
DEVERY UNSATISFIED !!! We are very unhappy and UNSATISFIED about the Service. We ordered a pool bulb. This one arrived BROKEN!!! We sent an e-mail and want a refund. NO ANSWER, NO CONTACT .....NOTHING!!!!!
Peter G
GBReliable and Easy to Order From Quick shipment and arrived in excellent condition. Would definitely use them again!
Maintenance Manager
GBso far the parts i needed were very… so far the parts i needed were very easy to find for the ips controllers that i have the whole website flowed and was easy to use
Anna
GBWarranty doesn't exist Based on the warranty, the items should've been free. Hail damaged top rails and post caps. False advertising. Just say there isn't a warranty on the Laguna Calimar pool. Manufacturer said call the distributor and distributor said not our problem.
Cynthia Hyland
GBI was not told the item was on backorder The delivery went smoothly. My only complaint is a big one -- I was led to believe when ordering and in the order confirmation that the pool chiller would ship right away. I was not told there was a six-week delay (in other words, backorder) until I had made the purchase and called to find out why nothing seemed to be happening. So, I received a pool chiller when summer was over. Had the real situation been portrayed correctly, I would not have placed the order at all and waited until the Spring.