Was never notified that a signature was… Was never notified that a signature was required. As I was working out delivery with R&L Carriers Mini Splits for Less cancelled my order. I reordered and they canceled that order as well and now I’m out $7,000 as no credit has been received. No one answers phone nor email or text messages. I’ve ordered for them before and never had an issue. Now I cannot order from them as my orders have all been cancelled and no one replied to my inquiries. They happened the best deal and very responsive in the past, don’t know what’s going on with them but would like to give them a great review if I could reorder.

Excellent service Excellent service. I called several times over the transactions and people were consistently knowledgeable, professional, prompt, accurate and effective, rare to find these days. Only minor complaint is phone times to reach the department I was calling were a bit long. I highly recommend this company.

Great product Great product, but even better service. I had an issue with something missing in the delivery, and the rep, Kasty, was fantastic. She listened, let me know what she could do, what she would seek authorization on, and then followed up. I’m a satisfied customer! Thank you Kasty and MiniSplits4Less!

I received a shipment today I received a shipment today, it was on a pallet wrapped in shrink wrap and look normal and OK. After the driver was gone and I unwrapped the shrink wrap I noticed that the indoor unit was in its box upside down on the pallet. A spot concerned but not alarmed I continue to unpackage everything. Unpackaged the outdoor unit and it was pretty good, a few of the cooling fans slightly damaged but a very small spot. I turned the indoor unit box upside right only to notice that it was all damaged and taped up and it was obvious why somebody put it on the pallet upside down to conceal it!!! quite upsetting I unboxed it and it did not look damaged but questionable as to whether or not it was a new unit. I proceeded to set up the plumbing and such per instructions as this is the third Cooper and hunter mini split I have purchased from mini splits for Les in the past six months. As I open the filter door cover in order to connect the wires I noticed a large section of cooling fans smashed. Most upsetting and unnerving! Also the upper cover over the filter screen doesn’t fit well. This really seems like an inferior product in many ways! I proceeded to install the unit to the wall with no other issues so far.

I did install it yet I did install it yet, but ordering and delivery was quick and experience so far is very pleasant