Great Osmosis Unit and Customer Service I bought a RCC7P-AK six stage reverse Osmos system about 30 days ago and installed it myself in the basement because I did not want to give up storing things under our kitchen sink. It is a great unit and the customer service from Shawn was the best. Moving my unit down to the basement required buying some inexpensive extra tubing but was easy to do. When I called customer support ... Shawn sent me some connectors that I needed at no cost. I appreciate the great customer service. Henry F.

Sean was the gentleman who helped me… Sean was the gentleman who helped me throughout the whole situation regarding if it was time to change the filters and how best to purchase them. Based on pictures I sent him of the filters, especially one with orange dots on it, my warranty and in general his kindness he is sending me a new set of the 3 without charge. He was so good about explaining the process of how the filters work and the general amount of time they last. I would definitely recomment your company to anyone. I am very happy with the healthiness of the water and ease of calling you.

Truly outstanding products and support… Truly outstanding products and support team. Highly recommended! Their administrative effectiveness in responding to inquiries to technically designing and delivering the best systems on Earth is why we can honestly strongly recommend iSpring Water Systems.

I've had the opportunity to work with Nick Lawson I've had the opportunity to work with Nick Lawson on a couple of occasions. During my first meeting, Nick replaced a part that just surpassed the warranty period and because our proximity was only a couple miles away, Nick offered to drop the part off in my neighborhood. My second opportunity with Nick occurred just last week as Nick exchanged filters for me that fit my new system and took the older filters, still packaged, for an exchange. Nick treated me very fairly

poor information I found the lack of pertinent information on the website to be frustrating and ordered improper parts because of it. customer service was less than helpful on ways to correct my issue and find a solution. although, they were very helpful in setting up a return.