Rob
GBI like the free shipping a LOT … I like the free shipping a LOT, shipping was very fast and much faster than orders I made from you in previous years! Thank you
Valued Customer
GBI came and picked up the order. I came and picked up the order. Got help loading in the back of my truck. Saved a bunch since no shipping costs. Y’all need a BIGGER sign or let customers know what the name on the top corner of the building says so they can find where they need to go?
er.nelsonsbcglobal.net
GBExcellent service and price Excellent Service (such a rare thing these days). Ordered a custom-sized piece of expanded sheet metal, that was delivered in one day. There was no additional fee to cut it to the exact size I needed.
Eric Mowris
GBExcellent Customer Service!!! I'm an infrequent user of metal materials but needed roughly twenty feet of half-inch brass half-oval for a rowboat I'm building. I noticed Online Metals has a distribution center near me, so hoped to place my order for local pickup. I was shocked when a $350 shipping cost appeared on my order summary. So, I called Customer Service and spoke with CSR Sharrell Bass, who explained that the items I desired to order were not stocked locally near me but were shipped out of Connecticut. She advised me that my shipping cost could be lowered dramatically by ordering lengths less than 8 feet. I gave her my Shopping Cart # and she worked with me to determine that 95" would be the maximum package length UPS would ship at a significantly lower cost of $33.61! This would require custom cutting and she aided me further by ensuring I'd pay the same cost-per-inch as the stock 8' items I'd selected. Accordingly, I advised her I'd need two 95" bars and one 28" bar. Sharrell made the revisions in my cart, I provided payment info, and she placed my order! Thank you, Online Metals! And thank you, Sharrell Bass!
Chris Faulkner
GBI've used this company several times I've used this company several times. They have what I need at prices I like, ship fast and secure, and the product is good quality.