Fantastic Fantastic, order was placed 3/4/24-stated free shipping 3-7 business days. I arrived home from work 3/5/24, my new Minn kota was waiting for me! I also messaged with questions before ordering, Kevin responded immediately. Will definitely order from them again. Would recommend as my experience with them was great.

Communication bust I ordered a Minn Kota Terrova from here 2 months over 2 months ago. For the first 2 calls they were quick to answer the phone and respond to questions. They have not answered the phone or responded in the last 5 days which is unacceptable. The reason this is a problem is I had another trollling motor I wanted to buy and wanted to cancel my order before buying this one. Still have not heard from them and I am sure the other is gone. I know they are hard to get right now and that is not their fault but I will never order from them again because of this issue.

Terrible customer service Terrible customer service. Ordered a Ulterra and was told to change the order so it will ship faster. Made the change paid the additional money they said it shipped but never arrived. They talked me into paying even more for a different motor and It’s been a month of no return emails messages etc. Tried to cancel but now they don’t respond. Doing a charge back through PayPal. What a PITA. Avoid these fools at all cost.

Products received Felt there was a lack of communication to some extent. Everything worked out in the end. Understand everything is still running a little slow with shipping etc.

There seems to be a pattern here There seems to be a pattern here . Ordered item on line said in stock got email confirming order. Checked order 2 days later it said waiting for fulfillment. Checked item and still said in stock. This is where it gets no good could not get any communication Not answering phone or chat on their site . Don’t know how you can charge someone for items with no ship date . Dealing with credit card to back out charge. Won’t recommend them to do business with or do business with. When I cannot get communication for 5 days after I have been charged I have no choice but to write this. This seller is still lying do not use