Worried Issues; Customer Service Web site stated 1 to 2 business days to ship (but need to take holidays into account) Although ordered around holidays, order status was awaiting fulfillment. When I called customer service, another 12 days before fulfilment. Obviously, Haven't had a chance to review unit, but will if it arrives .

Our child care program found itself in… Our child care program found itself in a pickle - with most of our furnaces needing critical repairs during a routine maintenance check. eHeat was an approved unit by our state child care licensing entity and state fire Marshall. I called and talked with Davon, who helped me place a very large order and rush the delivery. The units arrived on time and were installed (easily) - warming our center/classrooms within 24 hours to be able to open. The fire Marshall was also very impressed with the quality and safety during inspection. We are choosing to leave the units installed in case of the need for supplemental heat. We are very satisfied and would recommend this product and company.

These heaters are excellent. These heaters are excellent in bedrooms at the end of your forced air heating runs that are tough to keep warm. They do an incredible job of keeping rooms around 150 to 175 square feet very comfortable. Installation is simple and the results are nearly immediate.

Terrible customer service Terrible customer service. On hold incessantly. Heaters lost by FedEx. Spent 4 hours of my life trying to find them. They did not care. Sent me wrong hold address location. Happy to refund me only because they refused to pay for overnight shipping on new ones. Total nightmare. No empathy robot people. Hours of my life wasted. I would like to have reviewed the heaters but hey. God knows where they are weeks later.

12 out of 41 heaters in our… 12 out of 41 heaters in our five-year-old building have Failed - not a very good reliability percentage! Because these wall mounted units are hardwired we can’t just plug them in. we have had to hire a Electrician every time we’ve had to replace one. Cost as much is the heater itself!