Tom Boyce
GBProduct on site marked as in stock, after charging CC they don't answer phone Product on site was marked as in stock July 5, 2023. Ordered product same day charged our card the next day. As of the July 13th website account show our order as unfulfilled. They don't answer phone, voice mail says mailbox full. Manufacturer says this item was discontinued. Have we been scammed? Update: I was never able to reach them by phone, voice mailbox always full, contacted my CC company and told them the issue and they finally got me a refund. I suggest if you cant reach them to order by phone then DON'T ORDER.
AC
GBThey won't refund My purchase process was good. I changed my mind and returned the items to their designated addresses with their RMAs 35 days ago (tracking numbers show signed). Now the issue is that I still have NOT got any refund. The person who gave me RMA does not respond to my reminder. Yes I did followed everything as instructed
Tommy Dingus
GBI ordered 2 dock power pedestals and… I ordered 2 dock power pedestals and they were not only the best price anywhere - the products arrived in 4 days and shipping was free! NVN Marine has a great selection of products and is always very competitive on price…highly recommend for all your marine needs. Great customer service as well - I called about the order as I needed them asap and they expedited the order to ensure it arrived quickly.
Grant Robinson
GBWorst customer service I’ve ever had to… Worst customer service I’ve ever had to deal with do not buy from these people. If you can even get them on the phone, they do not follow up and don’t respond.
Frances Baltierra
GBYour company did great Your company did great. You need to get another delivery service FedEx is a joke. The tracking said April 24, then April 25 and still nothing. I don't like sitting home waiting and nothing. It has been in Georgia for 3 days. I could have drove to Florida and been back home in that time.