Poor Customer Service Do not use this Company. Worst customer service ever!!! Sent back a purchase 6 weeks ago. UPS TRACKING AND DELIVERY ACCEPTANCE. Employee said it was my fault because I sent back product to NY office posted on website instead of warehouse. They lost my package and I'm currently out $900. Sent several emails and phone calls trying to resolve the problem and have been blown off over and over. They'd not care about customer service. Me and my Captians will never use this Company again.

I mistakenly purchased the wrong item… I mistakenly purchased the wrong item and requested an RMA. I received an RMA number in May and I sent the item back. It’s now September and I have requested an update a couple of times on my credit for the returned item minus a restocking fee and have not heard back from them. I wouldn’t make a purchase from them in the future. It’s just not worth the time and expense.

Requested a RMA 3 times no response now… Requested a RMA 3 times no response now the 30 days are up customer service needs work now stuck with item.

Product on site marked as in stock, after charging CC they don't answer phone Product on site was marked as in stock July 5, 2023. Ordered product same day charged our card the next day. As of the July 13th website account show our order as unfulfilled. They don't answer phone, voice mail says mailbox full. Manufacturer says this item was discontinued. Have we been scammed? Update: I was never able to reach them by phone, voice mailbox always full, contacted my CC company and told them the issue and they finally got me a refund. I suggest if you cant reach them to order by phone then DON'T ORDER.

Your company did great Your company did great. You need to get another delivery service FedEx is a joke. The tracking said April 24, then April 25 and still nothing. I don't like sitting home waiting and nothing. It has been in Georgia for 3 days. I could have drove to Florida and been back home in that time.