They sent me what i didnt order and it dont work Ordered a few glass pipes and just the plain ones 4 inch . Mark sends me ones with beads inside the tube and there unusable you cant even pull thru these things contacted him and he is being a jerk about this,, sad

Only delivered 1/2 the order order #SC8653 I ordered 2 packs of 3 burners each. So far only 1 3-pack has arrived. The e-mail in the main page is not working and is returned. I will deal with this on the credit card if I don't get immediate fulfillment of the complete order.

I had a middling experience with… I had a middling experience with Smokingcats.com. The customer service from their team embers was adequate, however felt quite standardized. I found it strange that there was a lack of genuine character to the assistance they provided. The selection of products wasn't huge, but certaimnly had the necessary goods. Unfortunately, it was tough to find what you need. Comparing prices was difficult and impossible to do as they all seemed raather similar, although that could be just my impression. All in all, it was pretty avarage and certainly not the best but could have been much worse.

Fastest shipping process I’ve ever had… Fastest shipping process I’ve ever had with a piece. Tracking was made available almost instantly. Will definitely be a life long customer. These guys rock!

Truly a great company to buy from. Every time I’ve placed a order this company has gone above and beyond to make sure I receive it quickly as possible, and that all my products are the safest possible during transportation. Truly is a great company. Will always have my business!!