Great customer service I've updated my review to 5 stars... my original order was never received, however Daniel Smart Manufacturing's customer service is fantastic! They resent my order, were very attentive with communicating how they were fixing the issue, and followed through to make sure I received the resent item! I would absolutely order from them again and am appreciative for the great customer service while resolving the shipping issue!

Great quality Great quality. A bit smaller than true to size, but overall satisfied. Thank you!

Made sure I got my cut Made sure I got my cut! Also to insure that no one was fraudulently using my card or information!! Thank you so much.

Top tier quality There was an issue with my billing and DS contacted me immediately, so my flannel was delivered on time!! 100 stars

Ordered wrong size Ordered wrong size. The attempt to exchange was less than desired. To exchange at my expense wasn't what I considered reasonable. I had faith when purchasing and paying in advance and waiting for shipment, yet I couldn't get the same courtesy by having a replacement sent with an opportunity to send the smaller size jacket back by return by repackaging provided when new jacket was received. It's a trust in your customer for me. Maybe I'm wrong, but I chose to just try and sell the jacket and consider it a bad decision buying from you in the first place. You should trust your paying in advance customers better than you do.