Vaso Njusa Nanji
GBLast 10 years I’m wearing this reading… Last 10 years I’m wearing this reading glasses and I never have problem. They always replace my old one with the warranty love this reading glasses and my whole family have this reading glass. Thank you.
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UAI am very pleased with the work of ThinOptics I am very pleased with the work of ThinOptics. When I contact ThinOptics support, ThinOptics, without asking any questions, sends me new glasses completely free of charge if something happens to my old ThinOptics glasses (the glasses are severely scratched or broken). Thank you very much to ThinOptics for the work they do for their clients! ThinOptics keep it up!
Wesley Paul
GBHave been a fan of my ThinOptics for… Have been a fan of my ThinOptics for years. I have a iPhone case and have my readers at the ready anytime needed. They honor their warranty and will replace the glasses of any part fails. Awesome customer service every time.
Ingrid Gonzalez
GBThe glasses broke within 2 weeks of the… The glasses broke within 2 weeks of the first purchase. The leg literally fell off without me damaging the glasses or dropping them. Then it took several emails to your company to receive a replacement because the first replacement never got to me. I finally received the glasses and now there is no case. It’s just too many hurdles to go through to receive the exact replacement of what I purchased.
Michael Hogg
GBThin Optics - Great Product Support and Customer Service! The Thin Optics Readers I purchased came with a credit card size sturdy case, which I keep in a leather pouch with my mobile phone, so I am never without them. They are just so convenient and useful, where many people comment on them and I’ve subsequently bought a few pairs as gifts for friends and family over the years. They also came with a ‘lifetime guarantee’ too (if purchased with the case), where unfortunately after a couple of years mine snapped, so I contacted the Thin Optics Customer Service Team via e-mail in the USA and explained what had occurred. One of the team - Rhea, promptly responded and very quickly has posted a replacement pair out. I must say that I did wonder how good the guarantee would be, but this proved that they are an excellent company and support the product that they manufacture and promote - which I further endorse as a user, and can further add that they also provide first class customer service too!