Louis Vardabash
GBRefreshing speaking to customer service… Refreshing speaking to customer service people from the USA. Thank you for hiring the great Americans of our country.
LAURA CATES
GBI had a wonderful experience with this… I had a wonderful experience with this company. Replaced several pairs of glasses and then one pair got lost and they gave me a voucher to repurchase some new ones. Absolutely awesome 👌
Lee
CAAwesome customer service!!! I had a pair of Costa sunglasses for just over 2 years and the frame broke. I sent a request for warranty and with no questions asked, I received a new pair no charge in less than 2 weeks!
Theresa Stanley
GBGreat company and product Great experience except after check out completed I saw glasses at a reduced price after my transaction was complete $269.00 is what I paid and sale was $202.00 little disappointed with that. Other than that experience was great it’s a second pair I’ve purchased as the product is worth it .
Brad Etzler
GBGreat customer service is hard to find! Really awesome customer service! Broke a lens two months after purchase due to a drop. Offered to repair but I asked to see if they would give me a discount on new purchase and they did. They were very kind, courteous and prompt getting my situation resolved and making me happy. One other thing is that I never had to have a phone conversation with someone I could not understand from somewhere out of the country. Thanks Costa!!