Had an issue with my KnightX0 Had an issue with my KnightX0. Ava from CS was able to send a replacement. Took a while due to Chinese New year but other than that great overall experience and love the light!

VERY Slow Shipping After Ignoring Immediate Order Cancellation Ordering system required full payment info before verifying coupon codes. Emailed to cancel order immediately. Ava did not reply until it was "shipped." However, tracking info showed the carrier had not received the package yet. Ava did not reply to message showing they only printed a shipping label. Several weeks later, the unwanted package arrived and Ava immediately replied that it was delivered! Avoid this dishonest seller. Let's see if they honor their return policy.

Great customer service, just slow delivery times My light didn't work, about every day or every other day we had correspondence and I had to provide video evidence for their troubleshooting methods, and then they just shipped a replacement. Hassle-free. It's just that the replacement shipping seems to be of lower priority so it took quite a while to come in. Anywhere from 15-30 days. I got mine in about 20.

INNOVATION INNOVATION INNOVATION!! Innovation innovation innovation. I am a huge collector and wuben has been my favorite company over the past 2 year. Because of their innovative and different design! If you want a normal flashlight - wuben has got you covered. If you want an extraordinary flashlight- they got that too!

They got here on time I like the size… They got here on time I like the size of the flashlight the price was great and im.thinking of ordering more stuff from here...