KTW
GBI will give Katie 5 stars for her excellent customer support! 1) I will give 5 stars for the customer support, Katie, for her kindness and professionalism. She was very patient with me when I got upset with the lenses. She worked with me finding solutions. 2) I will give the lenses 3 stars.
Yvonne
GBI was afraid to order online I was afraid to order online. Decided to give it a try. I have ordered at least 10 pairs now. I have never had an issue with any order. It's fun to have so many glasses to pick from! Great company excellent service.
Jody
GBThe frames were huge on my face The frames were huge on my face. I have requested a refund but haven’t received it yet. I ordered on 5/5. I received them more than a week later. I requested a return the same day by text and email but it was the weekend so I didn’t get a reply until Monday. It took 4 days for me to be able to take the glasses for return. Refunds take 7-10 days after they receive the glasses back. I probably have another 2-3 weeks before the refund hits my account
Resa Gonzalez
GBI ordered progressive Bi-focal lenses… I ordered progressive Bi-focal lenses and got regular lenses. Can only see things that are at a distance and nothing close up. Very disappointed. Can not wear them to read. Waste of my money.
Kenton Weiland
GBGot Just What I Was Looking For I got a nice pair of glasses with progressive lens for a reasonable price, and the shipping time was very short. The ordering process on their web-site was simple and easy and I found and ordered in only a few minutes. Would definitely use them again or recommend them to anyone looking for a new and inexpensive pair of glasses.