Everything about this company is awesome Everything about this company is awesome. I have been an automotive electrical technician for 35 years and this is exactly what I’ve been missing all these years.

How a great company and product can make them and the user Successful Excellent product functionality. Product warranty support is excellent. Diagnostic use classes and learning teaching center on a level I have yet to experience anywhere else. Great company and product and the incredible depth of knowledge and commitment of employees are why I will continue to support this company and products.

Shipping label created on the 13th but… Update: They let me know that they had made a mistake and got it shipped out today. Good customer service. Shipping label created on the 13th but item never shipped. Contacted via the support email. Received a quick reply that packages hadn't went out yet and would ship on the 18th. It's now the 19th and still does not show that it has been shipped. Hard to review an item I have yet to receive.

Just Received Product Just Received Product! Reviews From Diagnostic Network Are Excellent. If Tool Does Everything It Says It Does Will Be Money Well Spent. Only Thing I Didn't Expect Was Them Sending It Through UPS Which Charged Brokerage Fee Of $107.00 Which Is Ridiculous. Website Charged Us Shipping Of $24.50 And Expected To Pay HST Duties At Border Crossing But Did Not Expect $107.00 Custom Brokerage Fee. Very Disappointed . Supplier Should Explain And Give Shipping Options . Brokerage Fee Of $107.00 On A $400.00 Tool Is A Joke.

customer service customer service. I did a bunch of research and every seller couldn't answer questions I had. I called Curien directly and ordered the next day because they were helpful, polite, and even gave me a discount code.