At first I was frustrated that my items… At first I was frustrated that my items had been delayed and not shipped when expected. I called and talked to the staff who advised me what was going on. They got my order shipped and it arrived a day early. Thank you!

Good products, disappointing customer service The majority of this order was positive. I ordered several items, seat belts, arm rests, and safety grab bar. All arrived when scheduled and was good quality. The big issue was this: prior to ordering I had customer service check the width of the safety grab bar to make sure it was 7" or less. They told me it was 7" exactly. Perfect, that would work. When it arrived it was actually 7.25". That wouldn't work with the golf bag holder I also purchased (from a different vendor, since you don't carry them). Upon discovery of this I tried to contact customer service several ways and several times to resolve the issue. I was ignored. Several emails, phone calls, even your text chat feature. Nothing. Very disappointing customer service. I will not be ordering anything or recommending your company to anyone. The products were good... But customer service is ultimately much more important.

The kit itself is really nice The kit itself is really nice, but the hardware and instructions need improvement. The bolts for the acorn nuts were to long so once the nut bottomed out there was slack in the arm rails. I didn't like that I had to reuse hardware from the original part, because that created new issues. The brackets that held on the rear canopy post were about 1/2 inch thicker than the brackets that come with the kit. So when I tried to tightened the original bolts down they bottomed out about 1/2 above the bracket which gave them a lot of wiggle room. Then there were bolts installed in the bed of the kit that interfere with the bed support that mount in the bagwell. I got of the same bolts and one oddball sized bolt for the cabopy risers, so that was frustrating to install and tightened. The pictures in the instructions looked like they were taken across the room from the cart so you couldn't see exactly how thing were supposed to mate like the handrail to the foot board, and the canopy risers to the seat bracket. But on the positive side of things the seats are ver comfortable, the vinyl was very soft, the powder coating and plastic molding all looks and feels very sturdy. Overall I'm still happy with the rear seat kit.

Had bad headlight on new order and a… Had bad headlight on new order and a new one was sent out a couple days after contacting.

Missing bolts Missing bolts, nuts, and washers for the kit. Ended up having to use everything from the old lift kit that I had on my golf cart.