A Pleasure to Deal With Great socks and customer service! The socks are amazing. I thought they were too tight, but once I had them on, they felt great. I actually bought them to go with a crazy colorful pair of German clogs and the combination is delightful. Customer service responded quickly and so politely to a question about the shipment sent amiss by the USPS--no fault of Darn Tough I learned when the package arrived.

First of all the socks are great First of all the socks are great! You get the quality you pay for! While most companies won't live up to their grand guarantee claims, Darn Tough are leading the way! When a pair of socks started to develop small holes after three years I filled out the online form, to be honest I was really expecting them to be "Unconditionally Guaranteed for Life". However their customer service made contact very quickly, and with some simple instructions to follow the socks were then replaced. I was very impressed that they stand by their products to this level and honor their warranty, so I also bought another pair. Very happy customer indeed! :)

Great socks Great socks, but the thinner variety has ripped for me. I know they have a guarantee on their socks, but I've just kept a pile of the ones with holes for me to one day try to get fixed. Love the materials and they ARE quite tough, especially the thicker socks.

Not set up for proper Uk trading Wonderful socks, but I got charged £114 by FedEx for customs charges and Darn Tough were unable to resolve this. I bought the 4 pairs of socks from the UK website, paying UK delivery charges, as a Christmas present. In late Jan I then got issued with a charge for unpaid customs charges by Fedex. Despite having tried multiple times and ways to get this repealed since then (and to do Darn Tough uk justice, they attempted to help), it was impossible, so I have ended up paying £114 to FedEx’s debt recovery agency as they would not respond to my emails themselves. While this may be have been partly a FedEx issue, Darn Tough were not set up properly to prevent this issue. I recommend avoiding buying the socks directly from the website and find a UK retailer. The quality of the socks themselves is terrific.

These socks don’t wick! I bought two pairs of Men's Boot Heavyweight Hunting Socks. They were comfortable but the socks do not wick moisture as advertised thus feet get damp and cold. I gave them 2 Stars for socks but 5 Stars for Customer service, delivery and return.