Susan Bristow
GBI recently bought a cylinder ethanol… I recently bought a cylinder ethanol fire which is stunning to look at. A week after using for a short time noticed scorched marks which has resulted in very noticeable damage. I contacted Biofires for advice who closed my enquiry down advising I must be an airflow problem & that I could consider buying oven paint from B&Q to spray the area. I would have been more than willing to sort something out although due to very poor/shocking customer service I am seeking to take this further. AVOID.