Scott
GBGreat Decision Great experience from start to finish. Originally looking at Helix, Nectar, Dream Cloud... ended up buying a BackScience Series 3 Split Cal King with adjustable frame. Spent twice our original budget. So what happened? We made a great decision. We got 3 times the value and a 30-year warranty to make this the last bed we'll ever need... And it came with the promise to customize the bed as our needs change over the years. As an architect and engineer, I was absolutely impressed by Dr. Rick Swartzburg's knowledge and explanation of BackScience; his decades-long efforts to integrate chiropracty with the science behind great sleep. We talked structure and support for 40 minutes - a conversation Rick gladly entertained. This is a man who cares about his customers and will genuinely do whatever he can to make sure they arrive at the best decision for them. In the four months sleeping on our new bed, my wife and I are so happy with our decision to buy BackScience. A great decision.
John S
GBI received personal attention from the… I received personal attention from the owner. He answered all my questions and I bought the mattress. I have slept on it for a couple of week and I am completely pleased with the product.
Frank P
GBPhenomenal Customer Service These folks stand behind their products and resolve issues, even when it is t their responsibility. On our last purchase, I didn’t sample mattresses from any other company and I never even considered looking at pricing anywhere else. These folks are just too good not to buy from
Jeremy
GBOnly Good Nights Sleep Since From the minute we entered the store, we knew that we’d be taken care of in finding the right type of mattress to fit our needs. My partner and I both have different preferences (one of us likes a firmer mattress and the other more pillowy). The individual who helped us with our decision wasn’t pushy and carefully explained the pros and cons of each mattress we were debating. As part of our buying journey, we left snd went to a few more shops but kept thinking specifically about the service and care we received. Ultimately that made all the difference in the world and we’re extremely happy with our decision to get the model and size that we did.
Lisa B
GBVery happy customer Great interview in determining what I needed based on my personal issues with my current mattress. No adjustments were needed after my mattress arrived and I love it! Great customer support team.