excellent experience I made a mistake with the payment and as soon as I sent them a text to correct it they responded swiftly, asked questions to verify I'm getting the correct part, postponed the order until we sorted it all out and responded to every question I had in the meantime. The delivery came in faster than I thought it would and the part was exactly what I needed. 10/10. thanks!!!

Has everything I need Has everything I need! I order many different brands and they provide a great service.

Barzel Lock is a quality run business Barzel Lock is a quality run business. I run a maintenance division in California, and I have ordered replacement lockset parts that were needed, and Henry responds with lightning speed for inquires and feed back. They are spot on...and a pleasure to deal with. Keep up the GREAT work Henry!

This is a GREAT place to shop! I have had a GREAT! experience with Barzel Lock, Henry was very helpful, answering my questions about the product I was looking at, he directed me to the web site, so I could place order. Ordering was easy and I received the product very promptly, this was very impressive to me. Best price, by far, compared to some other sources. I am totally satisfied with BarzelLock, I will recommend to all, THANK YOU, Juan Sanchez Longview, Tx

Great experience. Great experience. Sales staff called to let me know that the style of handle had changed and would be slightly different. Reaching out to a customer shows me they care. Thank you for the great experience. Michael peck Facilities manager MVI & ASC