Called needing a specific part not… Called needing a specific part not listed on the website. The rep found it and called me back within minutes. Always great customer service

Your customer service was very helpful… Your customer service was very helpful with me today made it very easy for me to order apart. I appreciate that you will receive more orders from me thank you

(No waiting) on the phone for Customer… (No waiting) on the phone for Customer Service. I spoke to an American. Not someone in China or India. Erick was very friendly and helpful on the phone. Told me item was available and shipped by Fed X. I ordered online. Very simple process.

Exceptional Customer Service My experience was great in buying my product by phone. I spoke with Eric and he advised me of the correct part number needed for my buffer and was kind enough to get the part and ship it that same day. The great service Eric provided me that day is not something you get very often these days. Thank you, Eric.

Great communication and clear product descriptions Emails were promptly replied to when I needed help with my old machine finding the right parts. Erik was great! The actual selection of product was pretty easy once I knew what to look for and I was able to place my order with confidence that I was getting the brush I need for my machine.