Roy B.
GBGood after purchase service. My purchase was for a finishing set and a few other items, when it arrived one item was was marked Backorder ? I received that item it was a miss mark on the paperwork. For a different item I was missing. This was late and sent in to customer service the problem. When I called about noon next day they had already shipped the item I was missing. Maybe a small problem but was handled correct and quickly. Also when you call you can talk to a real english speaking person.
Michael Gemignani
GBWonderful and professional service Wonderful and professional service. We received our shipment packed with complete protection from the elements and what can occur during shipping. NO damage and it came faster than you can blink an eye. Many Thanks - Caroline
samuel galvan
GBI purchased a Graco pair holes and… I purchased a Graco pair holes and material holes for a texture machine that on their website said came with an adapter but when I it arrived there was no adapter. I called and spoke to a guy I believe his name was Ben and he said the picture was posted on accident and would not honor the sale he said the $50 part he could not give to me. So I asked for my money back and I went to integrity supplies and Chuck was very helpful and the holes was $50 cheaper. They then kept giving me the runaround and would not return my phone calls when I asked for my refund it's been about a week and I still have not received my refund and no answers or calls as to when I would receive it. Would not recommend this company.
Bev D
GBGood customer service Placed an order for a high dollar "in stock" item at the beginning of August. Product was not in stock. Due to manufacturer delay, item was received at the end of September. I was fortunate to create a contact in customer service. I spoke solely to this individual. He was very honest about the situation. Always took my calls (for status of item) and called back with additional information. Because of the customer service, I would order from this company again.
customer
GBThe Website says label was created on… The Website says label was created on 1/10/24. Estimated delivery date of 1/17/24, between 10:45 AM and 2:45 PM. Today is 1/17/24. 7 DAYS LATER and the tracking shows it hasn't even been picked up yet. No delivery or estimate of delivery after 8 days? Order placed on 1/10/24.