Johnathan Traughber
GBThe best customer service I have received in years I was shopping for a Davinci Resolve Studio License and I needed it that day. I don't live near any place that would sell the software and the closest was hours away and I couldn't afford the time either to spend the whole day driving to get it. I was so happy when I found ProFlix the first shop that I found that offered the ability to obtain my key same day. Mr. Shimon took care of me and got me up and running as soon as possible, I highly recommend shopping here as I know I will for all future orders.
Manny Arora
GBSmall but good company. Small but good company. I chatted, emailed, and spoke on the phone with Mike and Shimon. Both were helpful. Their service was fast and responsive. I think they are smaller company, so they get away with being more frank in their communication which at first took me by surprise, but it turned out to be better than just getting form-letter communication without actual information. I'm happy I went with them. If it's helpful to anyone, I bought a BMPCC4k, and they are listed as a reseller on the Blackmagic website.
Aslam Mirza
KWFast, Friendly & Reliable Support! It’s a Great place to shop online! Staff is very reliable, friendly & ever ready to help. We are into similar business in Kuwait, whenever we need or can’t find a product online we seek Proflix Sales support & in most cases they never let us down by going extra mile to arrange required or similar product. Highly recommended!
Devan Corona
GBGreat customer service, will work with them again. I placed an order with ProFlix and unfortunately the package was stolen from my door step on delivery (no fault of ProFlix). The customer service team went out of their way to help me track down serial numbers for the stolen items so that I could file appropriate reports. They really care and went out of their way to help me (even though they didn't have to). Thanks ProFlix!
Frank Damiano
GBAccommodating, exceptional service, and the lowest price! They were accommodating, provided exceptional customer service, and got me the equipment at the lowest price. What more can you ask for from a reseller! Don't let the name fool you. They were the only online reseller selling the name-brand gear I needed at a reduced price. It almost seemed too good to be true, but after doing some online sleuthing and finding great reviews, I felt comfortable enough to try them. When I called, they answered the phone in person and provided exceptional service, getting my gear shipped to the Arctic the same day!