Problem on line I was having trouble trying to by an item i needed online but something went wrong so i phoned and spoke with a chap called James Duffin how was very helpful. First he checked to see if my original on line order went through he said it hadn't great, then he asked what i was trying to buy i told him what i wanted and he done the rest. Will pleased with his efforts. Thanks

good first hand customer service,very… good first hand customer service,very helpful and pleasant,thank you.m.finn

Service as it should be. I had no idea what the bit I needed was called and James was able to work it out with all the info he has on all the tool parts he stocks. James communication with me went on untill half 10 at night to ensure all was well. Thats what I call dedication. Nice easy transaction...just as it should be. Would recommend this service for any replacement parts you might need.

Friendly, fast and helpful. James was very helpful and friendly, even answering the phone cheerfully at closing time. I had to make an addition to my order, having been advised that the part would take 5 to 10 days to arrive with them from the manufacturer. It had already been dispatched and in its way to me in less than 24hours. Great friendly service, a great price and fast delivery at this busy time of year. I won’t hesitate to use this company again, highly recommended! Thank you James

I had problems with my payment and rang… I had problems with my payment and rang and asked for help James was very helpful he sorted out parts I need and payment which was very quick and I should receive parts in next couple of days Thank you