Great prices, great service, great company! I have come to toolauthority.com twice now, and both times they have had the best prices and actually had stock of items that most did not! On my first order, a couple of items arrived damaged, and they sent me replacements right away without me having to return anything! Excellent customer service, selection and prices will keep me coming back!

Tool Authority needs to make it clearer … Tool Authority needs to make it clearer on their checkout page that if you are used to entering a PO #, you cannot do so. Unless you have an account set up and approval to go on the order of a PO, the order goes into LALA Land. I learned this the first time I ordered something - I cancelled the order after 2 weeks as I'd not heard anything from the company. After I cancelled, I was told the order hadn't gone thru because they didn't have payment info (tho I entered my CC number when I ordered) - but because I also entered a PO #. Kind of a ridiculous way of doing business - maybe contact me and tell me that?

Good Price, Quick Shipping I'm always a little weary of trying new online retailers, but I was pleasantly surprised with my experience with tool authority. Some of the functionality of the website interface that wasn't working had me a little worried. Bottom line is I Received product at a competitive price and they were quick to ship.

Great service It was a pleasure actually doing business that honestly keep their word and the service was outstanding.I will give them so much more of my business in the very near future.

I recived the item ontime I received the item ontime, when i opened it there were some broken parts - i contacted Amazon and Tool Authority promptly got back to me and gave me a full refund and paid the return-postage Alison was my contact at T A. She was friendly, courteous and professional and i got the impression that she was genuinely concerned Thank you Tool Authority and Amazon