Bought level 4 plates Bought level 4 plates, took two weeks to ship, gets here, promptly stolen (obviously not their fault it was stolen), tried to get in contact with them for a solid week but never answered, a few times it seems like they declined my call. Worst customer service in the industry, will never shop their store ever again.

I ordered a K19 I ordered a K19 and selected 2 day shipping, but found out in the package tracking that it was not sent through the method I had paid for. I ended up getting the package after about a week and in the process I called to get a refund on the shipping. I talked to a rep and within about 5 minutes I had the money back. The guy that helped me was honest and personable. It was simply a human error for whenever they shipped it out. Turned a lame situation into a good one.

Customer Service Sucks! Where in the hell is the customer service? No response what so ever. Stay away people, you have been warned.

Solid Product Good quality and came in safe shipping. Always do a crack check on your ceramic plates when you receive them. Several trusted YouTubers videos of these plates getting shot are what help me decided to get them.

Fast service Fast service. Excellent product. Weighing at only 14.2 lbs (other scale may vary) total weights for both plates. $100 is a bargain for your life protection. Definitely trust the brand based on outcome of tests.