Shipping took 3 weeks when in stock!! We have a furniture business which had no outdoors, and few weeks ago we bought some outdoor sets. We paid quite a high price because it was supposed to be in stock. 3 weeks it took to be delivered! Items were full of spiders (like 20 of them) very not easy to mount, quality more than average! We have 6,000 items in STOCK, and it takes from the moment the order is placed only 4 to 6 business days to be delivered anywhere in the US. Nice guy on the phone, but I wish he didn't lie to us! Waiting is annoying, especially when you think it's going to be here earlier! Now we just took the exclusive distribution of a major outdoor brand, our clients can't wait 3 weeks for something in stock! (external reference)

DO NOT BUY!! Ordered an item on the 11th of December, it never arrived, couldn't get a response from anyone, finally they got in touch on the 21st of December and said they would send it by 24parcel force, it's the 9th of January and I still have had no item and no refund so I'm down 40 odd quid. Do not buy from this company, they don't know how too run a business.

Terrible customer service; won’t replace faulty shower head I ordered a relatively expensive shower head in which many of the water ports wouldn’t release any water. I asked about an exchange and the fact that I discovered the water ports weren’t working means that I installed and they won’t take returns so I have a faulty shower head that I can’t get a refund on

absolute nightmare This company is an absolute nightmare. I ordered a duvet cover, after 2 weeks I hadn't received and had no communication from them either. I managed to find their WhatsApp and messaged them. They told me the package was due to be dispatched yet another week later!! At least 3 week delivery for a duvet cover!!! No thanks!!... Cancelled order because there was no apology, no communication regarding delay of item and their attitude via WhatsApp was the worst customer service I've come across in a very long time. Don't waste your time with this company they are terrible.

Absolutely terrible!!! Oh dear I wish i had read trust pilot reviews before I used this company. I placed an order and paid for next day delivery on 29 November - 12 days later and it still hasn’t arrived. Nobody answers emails and can’t find phone number. Do not use this website!!!!!