Quickly shipped and arrived on time. -

Offering The Best Rigging Products & Its Accessories Empirerigging.com boasts of offering the rigging industry more than 300,000 products. Therefore the customers of the company find this one stop source for all their rigging products and accessories needs. The characteristics that distinguish this company from the other players include high quality materials, reliable customer support and a matchless pricing.

Beware tradesmen Beware tradesmen. Ordered Ridgid product 11/30/20 from Empire Rigging and Supply through Amazon and 12/30/20 still nothing. Very disappointing.

They won't ship my part and there is no way to contact them Ordered a part we needed through Amazon. It was never shipped and they won't answer their phone. Their voice mail is full and I need to cancel my order. We ended up just going to the manufacturer. They don't seem to be a very good company.

Lies on the site and horrible customer service I want to start by saying their website is misleading and the customer service to follow up is very rude and unfair. I placed an order on their website on May 30th. I placed it through the site because it showed the item was in stock meaning the that if I shipped it regular mail it would arrive within a week. I hadn’t received any update so I called and spoke with Keelan Schab who told me I would not receive my item till the 12th of June. I addressed that the site showed in stock and all he said was he understands my frustration and would as someone to fix the site. That does not fix my problem. I asked for faster shipping and he said no because I did not pay for it. He was very unpleasant and did not care about my issue. When I asked for his supervisor he said he is the supervisor and does not have a supervisor over him. He asked if I wanted the item or not. Very rude. This is the first time my company does business with them and am here to say I am livid due to the lies and horrible customer service.