Absolutely amazing service I came from USA to get my passport renewed. The service from Picktime is absolutely amazing ! Would not have been able to get my passport without it. I also reached out to customer service and they responded quickly and informatively. Recommended Picktime to all my family and friends.

More like extorsion bot!!!!!! It forced me to cancel my existing appointment, only to then tell me I need to pay an absurd amount of money for the bot to do any work. So now I need to reschedule even further into the future.

Tried myself for a month to make an… Tried myself for a month to make an appointment to moi and couldn't get one in the reasonable future. With Picktime full service - managed to get an appointment within two days for next week!

Few notes Got an appointment in 1w! amazing. Some inputs - 1. updating your details acts funky, like you are re-registering. also if you are cancelling the details update the platform says you haven't finished your registration. 2. I would suggest mentioning that appointments are generally supporting updating your passport to biometric one. In the official gov.il site this appointment is differentiated, so it was unclear if I would face any problems with the appointment I got regarding this need. 3. The "specific dates" appointment is still pretty confusing, even with the instructions on why to choose it. I started with this property and as I got close to the end of the time period I chose, it was unclear what will happen to my appointment priority - when I cross the timeframe is the search for my appointment cancelled? will it still try to find me a time slot after the end date I declared? at the end I reverted to "normal" mode after getting worried.

Good and quick service no payment required Very good service, no payment required, they helped us get a quick appointment with no problem, there are no appointments before June July…… crazy Thank you very much