Anne
GBGreat Customer Service My first experience with your Customer Service people was wonderful! All my questions were answered clearly and with genuine concern. She was even humorous... so nice these days!
Missy
GBYour woman was very focused on the task… Your woman was very focused on the task at hand. I encountered her on the chat line and told her my dilemma, checking on a previous order. She found the info I needed, then helped me make a new order. All in all a quick, fully complete experience.
Gale
GBBest service, fastest shipping! Your company always has great service—your order arrived so fast it beat other orders with other companies that were done sooner. I always recommend you to others. We found you years ago while taking care of my parents. I have to use a product with no dyes, and you are the most reliable source. Hope you are doing well during this health crisis. Thanks again!
R from Virginia
GBWhen things go wrong.... Given enough time, mistakes will happen. After years of buying from HDIS, I experienced the first shipping error. A rare issue after several years. This is when you find out how good a supplier is; not when all goes well, but when it does not. HDIS resolved this problem promptly, during the Covid crisis, and at no cost to me or argument. HDIS IS the definition of customer service. I can offer the highest recommendation for HDIS customer service.
Elaine
GBNeed to return these Need to return these. Leg elastic way too tight--cuts off circulation. Couldn't reach customer service representative on the phone. Need a return label. Tried only one pair with a clean pad inside. No, I am not sick or infectious. Am an elder staying in with only controlled contact with medical helpers. Please send return label to my email. Elaine