i must say that this the best pad, i must say that after trying every pad in the world, I was absolutely impressed with your product. they really work!. i ordered on the phone and had the pleasure of speaking with a rep levern tappin. he was so helpful and made me feel comfortable discussing my problem. i also got a nice handwritten thank you note from him. he is one of the reasons that I am a returning customer.

Unbelievable! I've been using this company for over 3 years now. Not only do they have excellent customer service but other companies should find out who they use to train their employees. I have never dealt with a company whose employees are EXCELLENT at their job. Every positive adjective could be used to describe these people. Happy, Nice, Sweet. Friendly, Helpful, Courteous, Kind, Professional, Knowledgeable and Timely. I will continue to use this company over and over again. They treat you like Family. And send samples of their products for me to try and don't charge me.

Great Customer Service My first experience with your Customer Service people was wonderful! All my questions were answered clearly and with genuine concern. She was even humorous... so nice these days!

Super customer service. I used HDIS for my mother's supplies in her final years. The delivery service was a great help to me, and they had the various supplies that I needed. Any time that I needed help with my order, or had questions about the products, the representatives were unfailing polite. I now have a job that has me often interfacing with customers on the phone. I often think of the HDIS representatives and try to use their kind and helpful service as a role model in my own work.

Geepers! Geepers!! Sad to see so many negative reviews…I am certain that supply chains have recently disrupted what is normal. Have used HDIS happily for over 30 years. We are a 2 generation family…first my mom…now me, aged 87. It was/is comforting to rely on HDIS. Mom and I were home bound many years. Although there is a super Walmart 3miles from here, home delivery makes sense. I have lots of storage space so I order for 6 months. Never, in all that time, have I experienced anything than friendly, rapid, professional service. The products are top quality. Those of you who have had problems, please give them a second chance. PS At ST. Francis Hospital, Hartford CT, I was given stretchable, disposable mesh pants. They are incredibly functional. Wish I could order them from you.