Walker Chelsea
GBI had an oridinary experiance with… I had an oridinary experiance with Vitruvin, altho it was almost good. The website is easy to use and esthetically pleasing. It sells a wide range of products which are easy to find. I didn't have to wait too long for anythng, however, it did take a whiule for me to get an answer from customer service. All in all it's ok, but needs to address the customer service part.
guy_lengyelyahoo.com
GBI had an issue regarding an undelivered order I had an issue regarding an undelivered order and Vitruvin Support sent a replacement. It took a while to resolve however, I finally received my shipment. I will continue to purchase from Vitruvin since they addressed my concerns effectively.
Jenn D
GBI received the products quickly Just received them. Looking forward to trying them.
Steve Primak
GBI am unhappy that the reordered product… I am unhappy that the reordered product is so far in advance of my using the bottles initially ordered. Your sending of additional product, in such a quick fashion, is very self-serving and is not appreciated. It has already had an adverse and negative effect on my decision to reorder in the future. Slow-down Charlie Brown of lose this customer going forward.
Robert P.
GBConsistent mail-out/subscription Consistent mail-out/subscription. Harder to find products available compared to other places. Reasonable cost compared to competition.