customer
GBMichael Donnelly is great Michael Donnelly is great, kind helpful very professional. We will ask for him every time. Many professionals feel like you should know how to do it. This was our past experience and we don't. We haven't done it many times. I am a rn and I never expect patients to know what I am teaching them etc. He treated us like people answering all of our questions ...dumb or not
Diane L
GBPainfully Slow & Outdated Painfully Slow & Outdated We received our approval on Feb 27, 2024. It is now Mar 25th and the loans from Mohela still have not been paid off. RISLA sent a CHECK!! A check? Are you kidding me? Is this 1995? Outdated process and obnoxiously slow in a modern banking world. I'm surprised they didn't ask for us to fax in information.
BRADLEY C
GBGreat experience It was a pretty simple process to refinance my daughter's student loans. When in contact with a representative, there was a quick response time to questions
ANAHI P
GBEasy process to refinance my student loans The experience and the process was super easy everyone was helpful when it came to submitting the correct documents and it was pretty fast as well
Jordan
GBKudos Sat with Michael who was more than happy to help me file my summer fafsa! I am blessed to be able to have you guys as a resource and have used you during both undergrad and grad school.