Maria Caetano
GBCultural Care Au pair is everything you could ask for Cultural Care Au pair is everything you could ask for!!! A dream come true and a wonderfull experience! It just makes our hearts pump so hard with joy of having the privilege to have a family across the world that love like you are they own! Cultural Care helped me with that! Cultural Care is my big sister now!!
Ben
GBCultural Care is a game changer Cultural Care was very thorough in the application process to get signed up to be a host family. They thought of almost every aspect to help families determine what they are looking for in an au pair. During the search process, even though having only 3 connections at a time seems like a small number, it does help to narrow your focus so you don't have a wide net of connections you can't keep control over. The matching specialists were helpful with their calls each week as responsiveness to calls/texts in between the weekly calls to answer questions.
customer
GBBrazilian au pairs in St Louis This has been a lifesaver for us, we moved back home to St. Louis after being gone for a long time. It was during Covid, did not realize the schools were so backed up. The shortest wait of the time we could find was 14 months, and we had no idea what to do. So we had a nanny, she was really good, but unfortunately unreliable with her schedule, and that just messed up our work schedules. So I talked to some friends and somebody suggested a au pair, it has been wonderful. If you have the space in your house for it, I don’t really think there’s any other way to go. The cost upfront feels like a lot, but when you average it out, it is much more reasonable than paying for a full-time nanny or a daycare. Plus, in our opinion, the fact that we have somebody to take our kid around to the zoo and museums and the science center, etc. as opposed to just being a daycare with a bunch of other little kids is much better for his learning overall. So I really cannot think of any downsides with the program, if you have the space in your house, and you’re OK sort of figuring out how to incorporate somebody else into your day-to-day life….This is the way to go.
Host family
GBExcellent support and guidance The matching expert that worked with our family was excellent and always stayed in touch throughout the entire process to make sure our match was successful.
Jen G
GBMixed Experience with Hit-or-Miss Au Pair Agency My family has been using this agency since 2019, and the journey has been quite a rollercoaster. We've had the pleasure of welcoming three amazing au pairs into our home, two of whom joined us during a rematch phase. However, the experience has been inconsistent, to say the least. Before the pandemic hit, the au pairs underwent a thorough two-week, in-person onboarding process. Since then, this crucial step has been eliminated, and the impact has been glaring. There's been a noticeable decline in the understanding of the job and their responsibilities. When I inquired about reinstating the onboarding process, the response was dishearteningly casual: "the girls didn't like it." As a host, it's unsettling to have au pairs arrive at my doorstep unaware that they've signed up for a childcare role. Furthermore, the agency appears to operate with a one-person-deep approach to every task. When someone goes on vacation, communication becomes nonexistent. It's frustrating and leaves us feeling abandoned when we need assistance or clarification. On a brighter note, the Local Childcare Consultants (LCCs) have been a saving grace. Their dedication and effort in fostering relationships with both families and au pairs are commendable. It's evident that they invest the time and energy to ensure a positive experience for all parties involved.