Adam Barnett
CADashboard design is so cool and user… Dashboard design is so cool and user friendly! FTUK definitely has their traders in mind.
Alex Rees
GBUnmatched customer support that truly… Unmatched customer support that truly listens and resolves issues promptly. A rare gem in the trading world. Thank you Reuben and the FTUK team!
Skanthakumar Pathmanathan
CAI was using a family member's debit… I was using a family member's debit card to purchase a funded account challenge with this company because I was having issues with my card. They automatically set the account under my family member's name just because the billing of the card was under their name. Knowing that this would cause issues, I tried to contact support to find out if they could just make a simple switch to whose name the account was under. (the account has no trades yet so It shouldn't be an issue) After contacting their support multiple times, I've been left with no response for four days now, I am honestly disgusted with their customer service. If they cannot fix a simple issue like this I am afraid of what service I will be given in the future with this company. If you are looking for a company with good customer service, FTUK is not the way to go, many other companies respond very quickly to customer issues and have similar, if not better deals. If you are just stumbling on this review and looking for a prop firm, I would recommend FTMO or Funded Engineer. With funded engineer, I've never had to wait more than 20 minutes for a response on an issue, even in high-volume periods.
Ross James
GBStill no withdrawal Still no withdrawal. I was told last week that my payout will be would be on a Thursday and this is the 3 week now and still no payout. I have been trying to get in contact to see what’s going on and nothing no response. Originally they said 48hrs for a payout but now it’s been two weeks. I have had no choice but to complain as it’s not fair and has seriously damaged my trust in them and affecting my mental health as I have been relying on this payout.
Arthur Williams
GBFTUK’s clear FTUK’s clear, straightforward rules have made my trading experience so much better. No surprises, just good trading.