Great customer support. Had issues with products I purchased. A customer support person was with me very shortly after submitting a ticket and the situation resolved within 20 minutes. Mighty Millie was clear and concise about what I needed to provide.

Customer service rep Champion Chris VERY helpful The warehouse forgot to attach a bill of lading with my order so I was charged tax again at customs. Needless to say, I was pretty frustrated. Customer service rep Champion Chris was communicative and helped me through the process including getting me reimbursed. He turned what was a sour experience with BB.com into a great one.

Very bad, don't try it. Very bad customer service, prices are not clear, they don't pay the duty fees, they didn't even mention that on their website like other websites which write "price + taxes". For more than one month now and still didn't get my order. I'm using the website since 2016 and made many orders without any problems in the past, but now after corona they are more than bad, it will be the last time ordering from this website. Don't try it and waste your time and money.

Your company should considered itself… Your company should considered itself blessed it has someone like "Mighty" Millie working for them. This is a person who could be anywhere doing anything she wants based on her personality and people skills alone. I never leave reviews or feedback, so it says a lot that I am even doing this. Give this one a raise or something because you cannot ever lose talent like this. Honestly amd sincerely, I was very impressed.

Great customer service keeps me coming back... BB.COM has always been a great place to order supplements, clothing and look for advice on training. Perhaps not the cheapest but they have great sales and quick shipping. One area where they excel is with customer service. If there is ever an order issue they are quick to respond and equally quick to resolve. Whether it is damaged packaging, something that is out of stock or missed in an order. Things are always resolved, usually in minutes. My latest experience was no exception. Within 5 minutes of submitting my question via their online chat, Mighty Millie was emailing me with status and confirmation on resolution. Great customer service keeps me coming back.