MRJ
CAThe slides are great The slides are great, but the Participant Guide is in landscape, and other material that I combine it with is portrait. Also a lot of spelling/grammar mistakes. Since my review, TCM took immediate action to provide what I needed in terms of format, and polished the content to be able to use with confidence. Thankyou!
Terri M.
CAGreat Training Materials Supported By Exceptional Customer Service The training courses are exactly as advertised, great content, professional slide decks & easy to follow along trainer notes. The step by step instructions on how to deliver the content, supported by well designed activities provides everything you need! What's great too is the level of exceptional customer service you provide to your customers. In a time when most companies are simply processing their customers, you make it a point to personally connect. You have a live person answering your phones, emails are responded to in a timely manner and it's not just a auto reply script. Instead, you include a few words to make me feel important, valued and appreciated for buying your product. Thank you!
stephanie williams
GBSo far it has everything I was looking… So far it has everything I was looking for. I was hoping to gain more answers to common questions in the training just to give the audience choice answers to choose from. Overall I think I haven't even scratched the surface on all the material I have access to. It saved me from doing all the work and I can spend my time planning. Thank You
Lisa
CAE.I. virtual ... or not? I have been very happy with the quality of other TCM material overall. My clients respond very well to the content, presentation, activities, and format. However, I am slightly disappointed with the the first Virtual material I received. I have found that the Trainer manual for Emotional Intelligence still contains some activities designed for in person delivery. It is still excellent material, and I reommend it, but is not ready "ou of the box"...needs some tweaking for smooth delivery.
Melissa Diaz
PRI love that the courses a well… I love that the courses a well designed, both versions available (face to face and virtual). They are easy to use and implement into any type of business. Successful effective response. I was amazed to have resources for implementation and ice break activities. It is truly having an extra hand of amazing support to instruction design, which takes so much time out of a trainers schedule. I was also impressed to receive e-mail notification when a course has been updated giving me an opportunity to have the most latest version of the course. Thank you!!!