Navigating App Usage and Subscription Refunds: My Experience The app works smoothly and taught me some basic coding skills that I was interested in. However, I'm unsure about its depth. I decided not to continue the subscription because I stopped using it after two weeks. Unfortunately, I missed the cancellation deadline by one day. Initially, they were reluctant to refund me, but after expressing my dissatisfaction and threatening to leave negative feedback across various platforms, they refunded 11 out of the 12 months. Overall, the customer service was very friendly and effectively resolved the issue.

It was a great ecperience for me It was a great ecperience for me, I am a student and I tried lt one month for free. I would love to continue but I don’t have the budget. Then I forgot to cancel my subscription so I told them about my situation and they refunded all the money back with kindness.

Can't cancel 7-day trial (solved) Tried to cancel the trial before deadline, but the cancel subscription button won't work (still doesn't work now). No way to cancel, I got billed €124,95. Immediately requested for a refund and haven't used any courses since being charged, will update if I receive it. Be careful with this company. UPDATE: Thanks you Steph from customer service, who has promptly issued a full refund after an email. It may be better to directly email the support team rather than to submit a refund request through the app. The app itself is good to awaken a beginner's interest, but offers not much after that. If you want to cancel a trial, make sure to do so through email to be safe.

A great app for learning A great app for learning. Sadly though, I didn't have time to use it and had to cancel my subscription only to realize that the said subscription already started. However, with their great support, they were able to help me sort it out with a refund. Nothing but great experience so far. I highly recommend it!!

Kind of a cool system Kind of a cool system. I did not stick with it cause life is too busy. When they charged me and I cancelled just after they were flexible about giving a refund. They only do that once so don't be sneaky!!