Customer Service This weekend, 4/15/24, I signed up for the Options Lite program for $147. The company sends out a "Buying to Open" email alert with the suggested buy price along with the suggested default target and stop loss percentages. At the bottom of that email is the Note: Targets and Stops will follow shortly. The second follow-up email contains additional information specific to handling the trade going forward. Of the seven opening trades sent out so this week, I only received the second follow-up email for 4 of the 7 opening trades. The three missing trade update emails were from trades made on Tuesday the 16th. Despite numerous calls and emails since Tuesday, I still have not gotten copies of the missing emails. However, as of mid-day today, I did get a copy of just the targets and stops, copied and pasted into an email. The two ladies I spoke and corresponded with were poorly informed and appeared not to understand precisely which emails I was missing. They kept sending me copies of the original "Trade Opening" emails. After numerous "Let me check into it and get back to you," I asked to speak with a supervisor or Noshee Khan, but they would or could not comply with this request. It is a shame that everything else that is likable about Trade Genie breaks down at the customer support level. Three trading days later, I am still waiting for copies of the missing emails. I have open positions in all seven trades, but for three of them, I was not provided the recommended stop and targets for two and one-half days.

Trade Genie - An awesome Options trading Tool for the beginners and experienced traders! I have had tremendous success with Trade Genie Alerts right from the begining. Noshee Khan is very passionate about his client success and loves to teach new concepts and trading strategies all the time. I intend to be a long term client of Trade Genie.

Excellent service! Great job Trade Genie! I have been a member of Trade Genie since the beginning of January 2021. My portfolio increased about 30% by only trading stocks in less than a month. I also experienced a jump of 40% in a single day. Noshee Khan is a very experienced trader. He's passionate about his job and quick in sending emails with buy/sell signals. His stock picking is awesome. He also provides online options trading courses, and his service is the best I ever tried in the busy world of online traders. I recommend Trade Genie to both beginner and experienced traders.

Profitability I like the frequency of the trade recommendations

Immoral and unscrupulous business… Immoral and unscrupulous business practices. Purchased multiple trade lines from trade line genie. 1 posted as closed another didn’t post at all. I was continually told to wait until the end of the month 3 months in a row. Reached out a final time to receive very rude customer service and no refund. Buyer beware. Save yourself time and money. Horrible experience. I do not recommend.