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I mistakenly paid $143 for a yearly… I mistakenly paid $143 for a yearly subscription. I emailed them. They accepted my request and processed my refund straight away.

I was refunded auto renew money since I hadn’t used the service in 3 months and had no reason to use in future. I was set up for auto renew but hadn’t used the service in 3 months, and am now out of school, I was charged $71.00 and was initially told they couldn’t do anything about it. But another representative emailed me and said they would reverse the charges.

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