quick cert Quick cert is hard to follow. The labs and the chapters do not seem to go together. Plus I had a friend sign up with quick certs and I never got the 50.00 sent to me. I think that is bad customer service.

Great training for someone with a busy schedule! Great content, and instructors are very knowledgeable. Some lack personality, but its okay with me, I'm just there to learn.

Great videos cover the subject matter in depth. The lessons are very comprehensive. I am learning a lot. I really like when the instructor does hands on demonstration of the material. He shows the parts of the computer from all angles and makes it very clear as to what he is doing.

QuickCert A+ The "Star" rating is really not fair, as there are more than a few areas that can be rated. My rating is specific to the A+ 801 online course. I am appreciative of the wide range of content (I would be more appreciative if I actually owned it beyond a licensed period of time). I'm finishing the studies for my 801 exam (scheduled early this coming week), and after re-studying in the order of the CompTIA Objectives, I am feeling confident after about 8 days of frequent study (5 - 8 hours each day). My two observations, and I am hoping this in not the case in the additional 2 courses that I have purchased, are that the instructor covers topics that he notes are "not part of the A+ exam" but he feels it's important. I wish these topics were in their own section. There is so much information to study, I do not need the content muddied with irrelevant technical information if it is not included on the exam. The second item that I could do without (or at least have much less of) are the many anecdotes, some of which are re-stated more than one time. I can appreciate the attempt to humanize the course, but there are too many personal stories that appear to have no relevance to the exam, and they take up precious time that could better be spent on content relevant to the exam.

Good customer service I talked with the QuickCert rep and he was very helpful in understanding my situation and helping me with the purchase