an advice about exporting your products Dear officer, I did not receive my order cause officers in custom office said that your products (rosalind products) specified as "cosmetic" as a type. But I did shopping from Ali Express and they specify products as "beauty tool" and I received my order. Maybe this little specify issue will help your orders receive to your customer (I advice you to check this issue with your foreign trade department). I got refund from you without logictic cost, thank you for your helping about it.

It has been almost a month since I’ve… It has been almost a month since I’ve ordered your products and have not received my order…

Colors They have so many pretty colors and some come in the littlest bottles they are so cute and identifiable.

Been waiting on my order since 7th July… Been waiting on my order since 7th July I contacted support for help as my tracking shows my order arrived in my home town airport on the 16th that was 12 days ago now still has not been delivered. I contacted support for help with this and the response was to continue waiting and be more patient, WHAT? continue waiting because they can't be bothered to do there job, I have since sent more emails and got no reply SHOCKING! do not recomend this company. I will be pressing for a full refund if my order does not arrive ASAP.

the support team was supportive ... the support team was supportive and thoughtful and emailed me when they couldn't give me what I wanted and did it promptly. And offered to refund me as an option.