Teacher is great, platform needs improvements Marion the teacher is awesome! The homework sessions sometimes get stuck with no audio and a restart to the browser solves it. There's no way to add another parent to the account so management is via a static url with token Very hard to maintain 3 lessons per week when the schedule doesn't sync automatically to my calendar

My experience is good My experience is good, the teachers are reliable, friendly and my kid enjoys the lesson very much.

The teachers in Novakid are the best The teachers in Novakid are the best, we are almost 2 years in Novakid and it's a greate experience and perfect of learning English, the costomer service are great (specially Vlad). Our kids are getting better and we love it

Affordable prices and very good customer support All teachers have Excellent English (we have changed few). They are very polite and professional. All basic teachers are from Philippines while premium are mixed (US, Nigeria, South Africa). Affordable prices and very good customer support. The downside is the program. While it is well prepared, it is not personal. It feels synthetic and fakely energetic. The teacher several times does not explain the task well enough for a child that is an absolute beginner and misses the point that the child did not understand what he needs to do exactly. We shall try with the more advanced teachers. Perhaps that will change our experience.

Vlad provided me with excellent… Vlad provided me with excellent service, and took care of the problem that was not in a courteous and quick manner. Thanks