Quickly refund Unfortunately I got a problem with my order, it was meant to be a gift but the order never went through so I've never received my receipt and my friend haven't got the mail with the code. I found my card had been charged of 126€ despite of all so I contacted customer service and they solved my problem very quickly. So thank you Aidan, I got my refund today, in 2 business days only.

Why rosetta... Im currently learning Italian. In out of the blue it expects me to get the pronunciation, Capitalization, Spelling perfect. Like I just started a week in. What is this system. Make it easier. Like on the review section I cannot go back and correct it. I was sitting at my desk crying for half an hour saying why did I buy this piece of crap app

Great app, just some poorly laid out segments Great language app and scenarios, easy to learn. However their audio reader is horrible. It doesn’t pick up sounds and you have to repeat several times and this is on different devices with and without headphones on. They also have this story/conversation section where you are supposed to speak the answer but the sequence of the story is not clear as it’s a reel that’s not well laid out. Example is the camping trip with a dog and bread and apples.

Lifetime Subscription EXPIRED A few years ago, I bought a LIFETIME SUBSCRIPTION. Apparently, my lifetime subscription has expired. I wrote to Rosetta Stone and they responded that I need to renew my subscription. I bought a LIFETIME SUBSCRIPTION, you scum! Do NOT give these people your money. They are SCAMMERS.

Rosetta Stone's lifetime subscription is a scam! A few years ago, I bought a lifetime subscription to Rosetta Stone. This year when I came back to continue learning the intended language, I realized that it does not work anymore. I contacted customer service, they just told me that I have to purchase the software again, otherwise, I cannot use it. I pressed on squeezing out an explanation about this issue, but they did not give me any explanation. Marketing the software as a lifetime subscription is a scam and consumer protection agencies should watch these practices very closely.