I paid for Premium Access, but got none. I paid for Premium Access. There was no change. I went circles logging out and back in, trying to select my student so he could access the premium features. Nothing worked. So, I couldn't help but be angry that I paid for what is supposed to be instant access, and I have no access. Not only that, but that want me to wait a day to get any customer support? Possibly 3 days if they deem it "complicated". I finally just canceled the subscription and am doing a stop payment. This is unacceptable. When you don't get what you paid for, it becomes a scam. I would be wary of this company, and wary of entering any payment information.

Be sure to save all the material instead of buying it a second time I was very happy with the lessons and my children liked them... But be aware that if you purchase the material, you are better to download it all and save it all because it won't be anymore in your account after some time (my phone broke, so I lost the material that I downloaded). It was written in my account that I could have an unlimited access to my material (music sheets, audio songs, etc.), but without a warning, I see that I have nothing anymore. When I contacted the company, they tell me to buy it a second time.

Love the lessons. When I started to teach my elementary age granddaughter how to play the piano, I learned that I needed specific help on how to teach children how to play. My granddaughter and I are totally satisfied with our course purchase. She thinks the lessons are fun and looks forward to them. I appreciate how much skill Mr. Hoffman puts into each and every lesson.The lessons are so understandable! So glad we found this course.

Highly recommend this program! My 9 year old has been using Hoffman Academy for almost a year and he loves the small videos at the end of each lesson. The lessons are perfectly sized and move at at a great pace. Mr. Hoffman's personality is wonderful for kids and adults alike and the materials help solidify learned knowledge. He and I both love the games!

Above average piano lessons We have been using Hoffman Academy for three years now. Last year, we purchased the Lifetime membership for both of our children because we love it so much. The lessons are engaging and organized perfectly. They are very advanced compared to others that take in person piano lessons in our area! We are very impressed.