After 3 weeks of no contact about my… After 3 weeks of no contact about my order, I tried contacting matrix for an update, I tried calling several times, I left voice mails on every person's inbox, I tried emailing with no response, I finally found matrix on Facebook and messaged there and got a response. Product is great but communication could be miles better.

Matrix is an absolutely amazing… Matrix is an absolutely amazing company. Support is just as good. I have had numerous lowers and stripped uppers over the years. I had one lower that somehow ended up polished and was not square. I emailed them explained and attached pictures. A new one was sent no questions asked. All the sharp edges are removed and seem blasted dull. I have milled wiped with alcohol and cremated with amazing results. Mostly rifle items in my experience but have been saving and can not wait to get a mx-19 in my hands. Thanks for all you guys and gals do A full disabled Veteran

Matrix Arms is a first-class company. I ordered a MX19 Elite complete frame with the 3lb trigger during the Black Friday Sale and couldn't be happier with it. It was great to see that Matrix Arms spends so much time with the machining as well as the fit and finish. I had a new L2D Combat complete slide that I had planned on assembling to the Matrix frame, however the tight tolerances made it impossible to get together. After talking with a Matrix Arms representative, they directed me to send both in for it to be fitted properly. The turnaround time was less than a week and slide to frame fit was perfect. I would recommend Matrix Arms to anyone who takes pride in owning and shooting amazing firearms. They have certainly exceeded my expectations.

Great lower! It started with a great Black Friday sale. Then it was a fast response time to ship the order. Upon receipt, inspection revealed a lower that is a work of art! Outstanding company!

Great customer service and great products. Dylan made the experience great. His personal interaction with me was very helpful and appreciated. We had several phone conversations and follow up text messages were he answered every question. That kind of customer service will keep me coming back to Matrix Arms. Also, shipping was fast, reasonably priced and the quality of the products I purchased met my expectations. I'm a satisfied customer.