Randall
GBGreat customer service A+ Great customer service A+. Very communicative and they value their customers. They go above expectations when dealing with customers. I Will definitely be a long term customer after this experience…. Thanks again Wouxun KG-UV9PX Definitely nice HT for the price….
William Gonzalez
GBBuy Elsewhere An error on his poorly-designed website charged my card incorrectly and Mark threw a tantrum when I said I’d rather just cancel the entire order and buy elsewhere.
Tom R
GBI ordered a Wouxun KG-UV9PX HAM from… I ordered a Wouxun KG-UV9PX HAM from BSR. It arrived well packaged and in excellent shape. I was able to use CHIRP and my FTDI USB to Serial cable to load in local repeaters. I had a technical question for Mark at 10:00A this morning and he responded by 1:00P with the correct answer. That's just great service. The HT is easy to use. It is full quieting into local repeaters. I was able to make a 2M simplex contact 30 miles away with a station running 50W and an antenna up 40'. Pretty impressive. BSR is not Amazon. That's a good thing in my book. Pay attention to the product specific lead times on the BSR web site before you order and you won't be disappointed.
Robert Montgomery
GBPleased with the whole operation Received the two Wouxun UV9GX with accessories in about three weeks from ordering. Considering these had to be programmed, burned-in, and tested, I think that is a fair amount of time. The packaging was suitable to protect them, and the batteries were charged to about 80% or so. Ready to go right out of the box. The manual is two printed pages, front and back, and adequate to get going. If anything could be improved, I would encourage a more robust manual, and maybe a quick example or two: Tuning in a NOAA weather station; tuning in an Aircraft band (using one of the regional ARTCC freqs). Setting up to scan a specific bank. Mostly for novice "get started" type stuff.
Ronald Marks
GBExcellent communication with Expertise… Excellent communication with Expertise in Radios. Shipping was fast and packaging outstanding. Like unwrapping Christmas presents. Prices are the best, too.