Craig Johns
GBI recently bought a Wouxun UV7D I recently bought a Wouxun UV7D. I had to get in touch with Mark about A question concerning the operation of the radio. He immediately got back to me and answered my question and got me back on the air. You just can't beat that kind of customer care! And he's only a one man operation. Thanks Mark, and thanks Better Safe Radio. The UV7D is a great little radio! Craig J
Tom R
GBI ordered a Wouxun KG-UV9PX HAM from… I ordered a Wouxun KG-UV9PX HAM from BSR. It arrived well packaged and in excellent shape. I was able to use CHIRP and my FTDI USB to Serial cable to load in local repeaters. I had a technical question for Mark at 10:00A this morning and he responded by 1:00P with the correct answer. That's just great service. The HT is easy to use. It is full quieting into local repeaters. I was able to make a 2M simplex contact 30 miles away with a station running 50W and an antenna up 40'. Pretty impressive. BSR is not Amazon. That's a good thing in my book. Pay attention to the product specific lead times on the BSR web site before you order and you won't be disappointed.
RJ
GBI had the pleasure of experiencing… I had the pleasure of experiencing exceptional service from BetterSafeRadio. After I made an error with my order, Mark quickly addressed the issue with efficiency and professionalism. Not only did he fix my mistake quickly, he went above and beyond my satisfaction. Mark’s dedication to providing top notch customer service truly sets BetterSafeRadio apart. I am excited to receive my KG-UV9G Pro and I look forward to doing business with BetterSafeRadio in the future.
Rick
GBTop Notch Business Purchased a pair of KG-UV9PX radios with some accessories. The prices are great. What is not reflected in the price is the outstanding packaging and shipping, the personalized customer service and the commitment to providing a quality product. Keep up the good work and soon you'll be needing to hire some help to keep up.
Steve
GBBetterSafeRadio is No Ka Oi (the best)!! My radios arrived quickly. As a newcomer to GMRS I have had many, many newbie questions that I'm sure can annoy old hands. Mark is TOP NOTCH and answers all questions promptly and very accurately. He's also not judgmental at all, my questions are pretty basic stuff. I really, really appreciate his patience. You can't do better than BetterSafeRadio.